What Does Fedex Shipment Exception Mean In 2023? [Full Guide]

FedEx is one of the most trusted courier services in America, so most people have used it at some point to send or receive packages.

But this doesn’t mean that shipping companies always meet their deadlines. Sometimes, they just have to be late. So, what do FedEx shipment exceptions mean?

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What Is a FedEx Shipment Exception in 2023?

FedEx uses the word “shipment exception” to talk about late packages because of things beyond the company’s control. It could be caused by things like bad weather, a broken plane, or a plane that is late. Most cases are fixed in less than a week, so the best thing to do when you run into one is to be patient.

There is much more to learn about shipping exceptions, so please read the whole article.

What Is a FedEx Shipment Exception?

FedEx uses the word “shipment exception” on tracking information when a package is late because of something the company can’t change.

Shipping errors can be caused by many different things. The following are some popular ones:

Poor weather conditions
A mechanical failure
Lack of space on a plane
A plane arriving late
A power outage

It’s important to remember that anything that slows down a package could be considered a shipment exception, so keep in mind that this is only a shortlist.

Some shipment exceptions have more information, like “Shipment exception—delay due to weather” or “Shipment exception—delay due to an emergency in transit.”

But this doesn’t always happen. It can cause the customer to feel frustrated and confused. “Delivery Exception” may also show up on tracking information when there is a problem with a shipment.

What Causes FedEx Shipment Exceptions?

As was already said, many things could be called shipment exceptions.

Usually, a shipment exception means that a Ground or Express package was delayed because of something outside of FedEx’s control.

It could be because of bad weather, broken equipment, a lack of workers, or problems with the plane. Still, it’s essential to know that this term is often used when FedEx could handle the problem.

In fact, this does happen a lot with freight packages because FedEx waits to send out trailers until they are complete. FedEx may also cancel routes until each way has two full trailers.

What Does a FedEx Shipment Exception Mean for My Package?

There’s no clear answer to the question of what a “shipment exception” means for your package.

This term isn’t very clear, and FedEx seems to use it whenever a package gets stuck in the delivery process.

If you get a shipping exception because of a small mechanical problem, your package might be back on track in a couple of hours.

If, on the other hand, your package gets stuck because of bad weather and a backlog of packages, you may have to wait a few days for it to move again.

Any way you look at it, this message probably means that your package will be late by at least a day or two.

Even though these delays are annoying, know that FedEx is working hard to fix them as soon as possible. So, it’s possible that your package won’t come as late as you think.

How Long Does a FedEx Shipment Exception Last?

It’s hard to give a single answer to this question because there are so many different kinds of shipment exceptions.

How long a package exception lasts depends on what caused it.

Mechanical problems might only take a few hours to fix, but delays caused by bad weather could take a day or more. Still, I’m sure that most problems can be fixed in less than seven days.

What Can I Do About a FedEx Shipping Exception?

When you see “Shipping Exception” on your tracking information, the best thing to do most of the time is to wait.

Even though not knowing where your package is or when it will come is annoying, frustrating, and confusing, remember that FedEx wants to get your package to you as soon as possible.

So, when there is a delay, the company works hard to get the items back on track.

With a little wait, your package should start moving again soon.

Still, you should call FedEx customer service if you’ve been waiting a week or more and still haven’t seen your package move.

Calling 1.800.463.3339 will put you in touch with customer service.

Most of the time, the person you talk to will be able to tell you more about what’s going on or mark your package as important so it gets the most attention.

You can also read our posts about whether or not FedEx ships to Mexico, FedEx shipping to the UK, and FedEx shipping limits to learn more.

How to Avoid FedEx Delivery Exceptions

Even though it’s not always possible to avoid FedEx delivery exceptions, there are a few things you can do to make them less likely:

Ensure the Correctness of the Information

Ensure the shipping address is correct, including the name, street address, and ZIP code of the person getting the package. You must also ensure the shipping label is firmly attached to the package. The barcodes must be easy to read, and the labels on the goods must be right. If you randomly check the packages that are being sent out, you will catch a lot more mistakes.

Choose High-Quality Packaging Materials

If your goods leak or fall apart, they will get so bad that you can’t fix them. It’s up to you to make sure that the items you have delivered are safe and in good shape. Choose packing materials that are strong and can keep your items safe during shipping. Fragile items should be properly wrapped and marked, and packages should have enough packing material to keep them from moving around and getting damaged while they are being shipped.

Consider the Shipping Method and Timeline

The holidays or bad weather can have a big effect on when packages are delivered. For example, if you plan for your packages to be delivered at the end of the year or during the summer, there may be problems. You have to choose the correct shipping way based on the size, weight, and destination of the package. When picking a delivery date, you should always consider what could cause a delay, such as bad weather, holidays, or other things.

Provide Accurate Delivery Instructions

It’s not always the shipping companies’ fault when things don’t go as planned. It is sometimes the customers. If the information about the delivery is wrong, it can cause the delivery to fail or take a long time. It’s always best to double-check the details about delivery. Give detailed delivery directions, including any gate codes or access information the driver may need to get to the delivery location.

Monitor the Shipment’s Progress

Use the FedEx tracking system to track where the package is and be ready to act if something goes wrong. If you know about the problem and the new ETA, a shipping problem is less of a problem. You also know why the package hasn’t been delivered yet. If the information about how to send the package isn’t enough, you can call customer service and have the information changed.

Conclusion

“Shipping Exception” is never a good thing to see on your tracking information, but it’s also not the end of the world. Usually, this means that something like bad weather or a problem with the package’s mechanics has slowed it down.

Even though this is annoying, know that FedEx is working hard to fix the problem, and your package should arrive in a few days. Try to be patient, but if you need more information, you can always contact customer service.

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