You are waiting for a package and got a “BELGGB” tracking update. What does BELGGB mean, and what do you do if it gets stuck on your tracking?
So read on to find out more.
BELGGB – Complete Tracking Guide
BELGGB is another name for this feature, which carriers use in specific tracking updates. The building is a central hub for all foreign mail coming into and going out of Europe.
As a sign of how significant and essential BELGGB is, Alibaba and AliExpress use the Liege facility as their main spot for packages coming into Europe from eCommerce sites.
From here, packages are sent to their end destinations by some different carriers. Many other online stores based in China also use Liege (i.e., BELGGB) as the place where things are brought into Europe.
Tracking Stuck on “BELGGB”
You probably searched this term because you couldn’t track your package or something went wrong during shipping.
To figure out why your package might be stuck at BELGGB, you need to know what happens there.
As we’ve already said, customs clearance happens in Liege, so this is probably why your package is taking so long.
Also, if your package is coming from China, it’s possible that an economy carrier was used.
Not only does it take time for foreign packages to go through customs at Leige, but economy shipments are also not very important.
In other words, a package can take several days, or even a week or more, to move through the BELGGB facility and on to the next part of the transportation network.
Most of the time, you won’t get a new tracking report until your package has moved again.
And keep in mind that this amount of time is if there are no problems at Liege.
When you add this to the fact that there may be a lot of packages during certain times of the year, problems with logistics within the network, or incorrect or incomplete shipping paperwork, the wait can be much longer.
What to do if your Tracking is Stuck?
Now that you know what could cause a package to get stuck at BELGGB, let’s look at what you can do to fix the problem.
1. Exercise Patience
The first thing you can do to help yourself is to be patient. In Liege, it’s very usual for packages to be held up for a few days or more.
2. Check Tracking with a Universal Tracking app
While being patient, you should also check your tracking with an app like 17Track or Parcelsapp that works for all packages.
Depending on your carrier, your shipment could be moving, but you may need more information.
These universal apps will look using the databases of hundreds of providers to see if the same information is already in another place.
If the package is going somewhere, the information should be shown.
3. Contact the Carrier / Sender
If your package has been held up for a long time, like weeks, you should call the sender and the shipping company.
There may have been problems with permission, and more information is needed.
Even though customs should contact the parties if this happens, sometimes communication breaks down.
By getting in touch, you can start to find out why the wait is happening.
4. Check Buyer Guarantee Periods
Lastly, if you’ve bought something from an online marketplace, you should check out the buyer’s guarantee terms of that marketplace.
AliExpress, for example, gives buyers a promise for 60 to 90 days.
If the item doesn’t show up within that time, you can file a claim through your AliExpress account. If the item doesn’t show up, you can get a return or a new one sent.
Shein, Wish, and other sites also give you a certain amount of time to file a claim if an item is lost in travel or arrives after the expected time frame.
Despite all this, the worst thing that could happen is that the gift never gets there. Most of the time, the package will go through Liege (BELGGB) and be picked up by the next carrier within a few days to a week or two.
Even though it’s annoying, this is how foreign shipments from China to Europe work. By taking the steps listed, you should be able to keep the situation under control and know what to do if the package gets stuck. Good luck, and I hope your thing moves again soon.
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