Planet Fitness is a great group of gyms for people who want to stay healthy and care for themselves. As of March 2020, more than 15 million people had joined.
Still, only some people want to stay a member forever. If you’re in the same situation, you might be looking for ways to get out of your contract.
This article will help you learn how to cancel your Planet Fitness membership. Read on!
How to Cancel Your Planet Fitness Membership in 2023?
Planet Fitness is a great place for people who like to work out and take care of their bodies. Still, you may decide that the service isn’t for you anymore or want to stop using it to save money for other things. But it may be hard to cancel your membership because Planet Fitness hasn’t kept up with current ways of doing things.
To be more specific, you will need to contact them either by mail or in-person to cancel your membership. Here’s how you can cancel your Planet Fitness membership:
1. How to Cancel Your Planet Fitness Membership by Phone
If you want to cancel your Planet Fitness contract from the comfort of your home, you might think you can do it over the phone. But that’s not what’s happening.
The phone number for Planet Fitness Member Services is (844) 880-7180, and you can call them for some different things. You can’t stop your Planet Fitness membership over the phone, though. You must go there in person if you want to leave the club.
2. How to Cancel Your Planet Fitness Membership in Person
You can go to a local Planet Fitness location to put an end to your subscription. Here is how you can cancel your membership:
- Go to the Planet Fitness location you usually go to
- Fill out a cancellation form
- Send a cancellation request letter to the club
Remember that to end your membership, you must give some personal information. In particular, you must give your name, phone number, address, date of birth, email address, membership ID, and the last four numbers of the credit card linked to the account. On top of that, you need to say that you want to stop your membership.
Finally, you should sign the letter and send it via certified mail to the gym’s address. You should hear back in about a week. But if you are still waiting for It, call the Planet Fitness phone line to see if they’ve gotten your letter.
If they still need to get your verified letter or find problems, the best thing to do would be to go to the gym in person.
3. How to Cancel Your Planet Fitness Membership by Email
Unfortunately, you can’t cancel your Planet Fitness account by email. You can only cancel in person or by sending a letter. At the moment, you can’t stop an email.
4. How to Cancel Planet Fitness Using DoNotPay?
Cancelling your Planet Fitness membership can be hard, especially if you want to avoid going to the gym in person. Not only that but the cancellation could be put off or cause a lot of stress because the steps are so involved.
The DoNotPay app is one way to get around this problem. This way, you can end the membership without going through all the annoying ways. Here’s how to stop your Planet Fitness membership using DoNotPay:
- Open DoNotPay using your web browser
- Then, tap on “Find Hidden Money.”
- Next, type in “Planet Fitness” to select the service you wish to cancel
- Once the account is cancelled, you will receive an email from DoNotPay.
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Can You Cancel Your Planet Fitness Membership Online?
Memberships to Planet Fitness can’t be cancelled by email or anywhere else on the site. On the other hand, it is very easy for customers to sign up for a Planet Fitness membership at their home gym of choice through the website. Planet Fitness has more than 2,300 locations to choose from. People who want to join can choose their home gym by typing in a city, ZIP code, or country. This kindness does not apply to cancellations, though.
How to Pause Your Planet Fitness Membership?
You might not want to eliminate your Planet Fitness account for good. Maybe you need to stop going to Planet Fitness for a while to save money for more important things.
Luckily, Planet Fitness developed a way to help people in this position. You can put your account on hold, so you don’t have to cancel it completely. So, your account will be put on hold, and you can focus on other things until you’re ready to return to Planet Fitness.
For medical reasons, most clubs will let you put your membership on hold for up to three months. But only some clubs work the same way and may have different rules. So, it would help if you talked to customer service at the place where you have your account before you ask for a break.
For this issue, you can talk to customer service by going to the spot or calling the club.
How to Upgrade/Downgrade Your Planet Fitness Membership?
One thing you can do with your membership to Planet Fitness is to upgrade or downgrade it. To downgrade your account, you must go to the Planet Fitness store, where you have a membership. You can then talk to someone at the front desk about your account.
But you don’t have to go to a Planet Fitness store to update your membership. It’s easy to do it online. You can do it by going to your computer’s Planet Fitness Upgrade webpage.
Then, all you have to do is follow the directions you get. Your Planet Fitness Keytag will be needed to finish the whole process. Of course, you can also do this in person at the front desk.
Will You Get Refunded After Canceling the Planet Fitness Membership?
Although you can cancel a Planet Fitness membership that is still live, knowing you will not get your money back is important. Planet Fitness will only refund you if you stop early in the billing cycle.
What Happens with the Planet Fitness Membership During COVID?
The pandemic is unpredictable, and some Planet Fitness sites may have to close for safety and to keep people away. If you have a Planet Fitness membership, you should know that if the gym closes because of the coronavirus, your membership will be frozen immediately. So, the membership will not cost you anything.
Once the club reopens, you will be notified. You will also be told the rules about wearing masks and other things.
Planet Fitness is a great membership, but despite this, you may want to cancel it. The only way to cancel your Planet Fitness membership is by going to your gym physically or by sending them a letter. You cannot cancel your membership by mail or phone, but you can use apps like DoNotPay for an easier cancellation process. All in all, before you cancel, make sure this is the right decision for you.
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