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Home » Disabled Accounts Can’t Be Contacted On Instagram: How To Fix [2023]

Disabled Accounts Can’t Be Contacted On Instagram: How To Fix [2023]

Disabled Accounts Can’t Be Contacted On Instagram

Instagram is a popular social media platform where people connect with friends, family, and companies. However, if your account is disabled, you may not be able to contact anyone. This can be frustrating, especially if you want to talk to someone important to you.

In this article, we will discuss what’s the meaning of “Disabled Account Can’t Be Contacted”, how you can fix the issue and much more. So, let’s start exploring!

What Does Disabled Account Can’t Be Contacted Mean On Instagram?

When you see the error message “Disabled accounts can’t be contacted” on Instagram, it means that the account holder has deactivated or deleted his account. Or the user has been banned by Instagram due to a violation of their community guidelines and policies.

When an account is disabled, it’s essentially taken offline. This means that the user can’t log in to their account. And their profile, photos, and videos are no longer visible to other users. Additionally, disabled accounts can’t be contacted by other users, either through direct messages or comments.

How to Fix Disabled Accounts Can’t be Contacted On Instagram?

To fix the issue “Disabled Accounts Can’t be Contacted” on Instagram, here are 5 different methods to solve the problem:

1. Clear cache and data

Clearing the cache and data of the Instagram app will remove temporary files and stored data. Here is the step-by-step process to clear the Instagram cache:

  1. Open the Settings app.
  2. Open the “Apps” or “Application Manager” option.
  3. Find “Instagram” and tap on it.
  4. Depending on your device, you may see options like “Storage,” “Storage Usage,” or “Storage & Cache.” Tap on that option.
  5. Tap on both “Clear Cache and Clear Data”.
  6. Confirm your action when prompted.
  7. And then, login to Instagram to check if the problem has been solved.

2. Update the Instagram app

By updating Instagram to the latest version, you have the most recent bug fixes, improvements, and compatibility updates. So Here’s the step-by-step process to update Instagram on both Android and iOS:

  1. Open the App Store or Play Store on your mobile device.
  2. Search for Instagram in the search bar.
  3. Update the app if any update is available.
  4. Wait for the update to complete.
  5. Launch the updated Instagram app.

3. Try a different device or network

Trying Instagram on a different device or network, you can identify whether the problem lies with your specific device or network configuration. So here’s the complete process for it:

  1. Use an alternate device: If you’ve been trying to access Instagram from a smartphone, consider using a tablet, computer, or another smartphone.
  2. Install the Instagram app or visit the website.
  3. Connect to a different network: If you’re using Wi-Fi, use a mobile data connection or a different Wi-Fi network.
  4. Test the functionality: Once you’ve signed in on the alternate device and connected to a different network, try contacting the previously disabled accounts. Send a direct message or attempt to engage with their content to see if the issue is resolved.

Read Also: How To Use Snapchat On PC/Laptop In 2023? [Step by Step]

Block And Unblock their account

4. Block And Unblock their account

By blocking and then unblocking the account, you refresh the connection between your account and the disabled account. This will resolve any temporary issues or glitches. Here is the step-by-step process to do it:

  1. Open the Instagram app.
  2. Find the account you want to contact
  3. Block the account: On the profile page, tap on the 3-dot menu located at the top right corner. Select “Block User” from the options.
  4. Unblock the account: After a few moments or a reasonable amount of time, go back to the account profile page you blocked. Tap on the 3-dot menu, select “Unblock User”.
  5. Attempt to contact the account.

5. Wait for some time

As we mentioned before if you have seen that the disabled account cannot be contacted because either the user has deactivated his account or Instagram has temporarily disabled his account.

Meaning you have to wait till that user comes back on Instagram, it may take hours or weeks for them to reactivate back, and if their account is disabled by Instagram, then it will take 2 to 4 weeks to remove the ban.

Can a disabled account still see my messages and comments?

No, a disabled account cannot see your messages and comments on Instagram. When an account is disabled, it is essentially taken offline. This means the user cannot log in to their account, and their profile, photos, and videos are no longer visible to other users.

Additionally, disabled accounts cannot be contacted by other users, either through direct messages or comments.

Also Read: What Does “in a group with me” Mean on Snapchat In 2023?

Can I reactivate a disabled account to contact the user?

No, There is no way to reactivate a disabled account, even if you contact Instagram support. But If you believe the account was disabled in error, you can try to appeal the decision by contacting Instagram support. But there is no guarantee that your appeal will be successful.

If the appeal is unsuccessful and you need to contact the user, you can try to reach them through another platform, such as email or phone or find them on another social media platform.

How long does Instagram disable your account?

The duration of an Instagram account being disabled can be different in every case. Temporary disabling can last from a few hours to several days, while permanent disabling means the account is lost permanently.

Instagram does not disclose the specific timeframe for a temporary disablement. To avoid account disabling, follow Instagram’s rules and guidelines.

Related: How To Disable Spotlight on Snapchat In 2023? (Easily Method)


So after reading this post completely, you must have got the fix of “Disabled Accounts Can’t Be Contacted On Instagram” issue. You will get rid of this issue by using all these 5 methods.

We hope this article was helpful enough for you; if you have any other queries or suggestions, please reach us by the comment box below.

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